Uber: Uber Health

Uber Health is a HIPAA compliant technology solution that helps patients and caregivers get to and from care. Providers also use Uber Health to help get crucial staff to work.

“Care begins with getting there. Help patients and caregivers get reliable rides.”

Uber



Strategy icon

Program Strategy

  • Focused on Access to Care, Economic and Social Determinants, and Healthy Behaviors, the program aims to eliminate access to transportation as a barrier to receiving healthcare services. 
  • The focus population is individuals with limited access to transportation, with a focus on vulnerable populations.

Details icon

Program Details

  • Products and Services and Community Engagement are the Scopes of Action.
  • Partners include Boston Medical Center, MedStar Health, NYU Perlmutter Cancer Center, and Pro Staff Physical Therapy.
  • Uber Health launched in March 2018 and now partners with more than 1,000 organizations.

Metrics icon

Program Metrics

Near-Term Outcomes
  • Increase schedule-fill rates: MedStar Health increased schedule-fill ratesby 5–10 percent and took its transportation budget 40 percent further. 
  • Cost savings: Boston Medical Center saved US$500,000 by replacing shuttle buses between main campus and clinics.
Long-Term Impacts
  • Reduce transportation barrier to accessing care: Every year, around 3.6 million Americans miss doctor appointments due to a lack of reliable transportation—and Uber Health is committed to helping remove transportation as a barrier to care.

Program: Community Engagement | Products and Services


Related Case Studies

The Consumer Goods Forum: One For Good Initiative

The Consumer Goods Forum (CGF) members have partnered with a local public-private collaborative to support community wellness by empowering consumers to make healthier choices.


The Consumer Goods Forum


Program:
Community Engagement 
Products and Services 
Workforce and Operations 




Kaiser Permanente: Healthy Workforce

The Healthy Workforce campaign takes a holistic approach to wellness, encouraging physical and mental well-being for employees and local communities via targeted programming, health monitoring, and financial and interpersonal resources.


Kaiser Permanente


Program:
Community Engagement 
Workforce and Operations 




CVS Health: Project Health

Project Health provides comprehensive health assessments that detect early risks for chronic conditions in multicultural communities. Free screenings are offered at CVS Pharmacy locations to residents who are uninsured or underinsured.


CVS Health


Program:
Community Engagement 





Back to the Case Studies List